Effective date: 01/07/2026 — Last reviewed: 29 July 2026
Caifu Property ("Caifu Property", "we", "us" or "our") provides property investment strategy, acquisition, portfolio management and related membership services to clients across Australia. We are committed to protecting the privacy of individuals who interact with us, including prospective clients, clients, website visitors, subscribers and members of the public.
This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can access or correct your information or make a complaint. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and with the Spam Act 2003 (Cth) in relation to electronic marketing.
By using our website, subscribing to our communications, or engaging our services, you agree to the collection and handling of your personal information as described in this policy.
Caifu Property is a property investment strategy and acquisitions business, operating from offices on the Gold Coast (33/19 Brolga Ave, Southport QLD 4215), Sydney (Level 4, 100 Harris St, Pyrmont NSW) and Newcastle (50 Main Road, Boolaroo NSW 2284).
Registered business name: Caifu Property Pty Ltd
ABN: 41 605 157 435
Privacy queries can be directed to our Privacy Officer using the contact details in section 14.
The personal information we collect depends on how you interact with us — for example, browsing our website, subscribing to updates, making an enquiry, or becoming a client or member of one of our property investment programs. This may include:
We do not intentionally collect sensitive information (such as health information) unless it is volunteered by you and reasonably necessary for the services we provide, or unless we have your consent or another exception under the Privacy Act applies.
Wherever practicable, we collect personal information directly from you, including when you:
We may also collect personal information from third parties, where reasonably necessary and permitted by law, including from mortgage brokers, financial advisers, accountants, solicitors, conveyancers, property developers, real estate agents and other members of our professional referral network, credit reporting bodies and identity-verification providers, and publicly available sources (for example, property and title records).
Where personal information is collected from a third party, we will take reasonable steps to ensure you are made aware of the matters set out in this policy, unless it is unreasonable or impracticable to do so.
We collect, hold, use and disclose personal information for purposes including to:
If you do not provide the personal information we request, we may be unable to respond to your enquiry, provide our services, or facilitate a property acquisition or finance application on your behalf.
We may disclose your personal information to:
We only disclose personal information to third parties for the purposes described in this policy, to enable them to perform services on our behalf, or as otherwise required or authorised by law. We do not sell your personal information.
With your consent, or where otherwise permitted by law, we may send you marketing communications about our services, investment opportunities, and programs by email, SMS or phone. Each electronic marketing communication will include a way to opt out.
You may withdraw your consent to marketing at any time by using the unsubscribe link in our emails, reply with "STOP" to SMS campaigns, or by contacting us using the details in section 14. We will process opt-out requests within a reasonable time, consistent with the Spam Act 2003 (Cth).
Some of our service providers (for example, cloud storage, hosting, email marketing or analytics providers) may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with the Australian Privacy Principles, including through contractual protections.
We take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up to date. We encourage you to contact us if any of your details change.
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including restricted access controls, secure storage systems, and staff training. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Where personal information is no longer required for any purpose for which it may be used or disclosed under the APPs, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.
Our website may use cookies and similar technologies (such as web beacons, UTMs and tracking pixels) to operate effectively, remember your preferences, and understand how visitors use our site. This may include tools such as website analytics and advertising or remarketing pixels (for example, Google Analytics or Meta/Facebook Pixel), which may collect information about your browsing activity on our site and elsewhere.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. Requests can be made using the contact details in section 14.
We will respond to access and correction requests within a reasonable period. There is generally no charge to make a request, although we may charge a reasonable fee to cover the cost of retrieving and providing access to information. In some circumstances, we may be permitted by law to refuse access or correction, in which case we will provide reasons for our decision.
We generally do not seek to collect sensitive information (such as health information, or information about racial or ethnic origin) about you. If you provide sensitive information to us — for example, in the course of discussing your personal circumstances — we will only use or disclose it for the purpose for which it was provided, a directly related secondary purpose you would reasonably expect, or as otherwise permitted by law or with your consent.
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The updated policy will be posted on our website with a revised "Last reviewed" date. We encourage you to review this page periodically.
If you have a question about this policy, wish to access or correct your personal information, or wish to make a complaint about how we have handled your personal information, please contact our Privacy Officer:
We will acknowledge your complaint and aim to investigate and respond within a reasonable time, generally within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):